Privacy Policy
Last updated: March 2026
At VELMAX, we take your privacy seriously. This policy explains what information we collect, how we use it, and what rights you have regarding your personal data. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information you provide directly to us, such as your name, email address, phone number, and company details when you fill out a contact form, request a demo, or create an account.
We also collect usage data automatically when you visit our website, including your IP address, browser type, operating system, pages visited, and time spent on the site. This data is collected through cookies and similar tracking technologies.
When you use our fleet management platform, we collect vehicle location data, driver activity logs, and operational metrics as part of the service we provide.
2. How We Use Your Information
We use the information we collect to provide, operate, and improve our fleet management services. This includes responding to your inquiries, processing demo requests, and personalizing your experience.
We may send you product updates, compliance alerts, and relevant communications about our services. You can unsubscribe from marketing emails at any time using the link provided in each email.
We analyze usage data in aggregate form to understand how our platform is used and to identify areas for improvement. We do not sell your personal information to third parties.
3. Cookies and Tracking
Essential cookies are required for our website to function properly. They enable core features such as session management and security. These cannot be disabled.
Analytics cookies help us understand how visitors interact with our website. We use this data in aggregate to improve site performance and content. You can opt out of analytics cookies through our cookie preferences banner.
Marketing cookies may be used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. You can manage your preferences for these cookies at any time.
4. Data Security
All data stored on our servers is encrypted at rest using AES-256 encryption. All data transmitted between your browser or devices and our servers is protected using TLS 1.3.
We conduct regular security audits and penetration testing to identify and address potential vulnerabilities. Our platform is designed to meet SOC 2 Type II compliance standards.
We limit access to personal data to employees and contractors who need it to perform their job functions. All personnel with access to personal data are subject to confidentiality obligations.
5. Your Rights
You have the right to access the personal data we hold about you at any time. You may request a copy of your data by contacting us at the address below.
You have the right to request correction of inaccurate personal data, deletion of your data, or restriction of how we process it. We will respond to all requests within 30 days.
You may opt out of marketing communications at any time. You also have the right to data portability, meaning you can request your data in a structured, machine-readable format.
6. Contact Us
If you have questions about this privacy policy, want to exercise your data rights, or need to report a privacy concern, please contact us at the address below.
VELMAX — Privacy Team
Email: privacy@velmax.us
We respond to all privacy requests within 30 business days.
VELMAX may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by updating the “Last updated” date at the top of this page. We encourage you to review this policy periodically.